Fees and Policies

CANCELLATION POLICY

We consider your appointment to be an important commitment to you and ask that you assist us by providing notification at least 72 hours in advance of any appointment cancellations or rescheduling. Though we understand that, at times, cancelling an appointment is unavoidable, a charge may be generated for missed appointments. These fees must be settled before your next visit. You are expected to play an important role in your treatment by meeting scheduled appointments. Consistent appointment cancellations and “no shows” will not be tolerated. STAR Health may terminate the patient-provider relationship for frequent missed appointments and last-minute cancellations.

By providing us with ample notice, we will be able to accommodate another patient’s needs.

Missed Appointment or Cancellation Fees

Our no-show and cancellation fees are specific to the appointment scheduled. See the following list for details.

  • Office Visit

    Office visits missed appointment fee: $40.00.

  • Physical Therapy

    Physical Therapy missed appointment fee: $40.00

  • Procedures

    Procedures missed appointment fee: $200.000.